Support

For free lifetime product support call 02 9748 8899 or email support@q-see.com.au

For installation services, remote helpdesk and other paid assistance options please see Perisale online store here: https://www.perisale.com.au/product-category/accessories/services/

 

 

Warranty Register and Returns

Please register your new purchase for extended manufacturers warranty or request a return authorization for items that require warranty assistance with the next two links:

Register your Product here

Return Material Authorization (RMA) here

Registration will qualify you for 24 months extended warranty.

 

Manuals and Guides

ThesePlease find following links to equipment manuals and guides:

Q-See QCW4MPT1PT-AU Manual

Q-See QDBxx-AU Combined Doorbell and Chime manual

Q-See DIY Kit Manual – QT87x-xxx-x-AU range  for all QT874 and QT878 based IP Ethernet cable type kits

Q-See DIY Kit Manual – QTH9x-xxx-x-AU range  for all QTH94 and QTH98 based AHD Coaxial cable type kits

Q-See IP NVR Remote Monitoring Quick Start  Guide – Updated – For QT874 / QT878 / QT816 / QT8732 / QT8764 / QTView-Server

Q-See IP NVR User Guide – Updated – For QT874 / QT878 / QT816 / QT8732 / QT8764 / QTView-Server

Q-See QTN IP Camera Guide – For QTN80xxx cameras

For in installation guide for Apple MAC OSX please click here

For all older Q-See models and those supplied to other markets please see the Q-See USA support site here: https://qsee.custhelp.com/app/home

Please find following links to some of our technical discussion documents:

IP Camera Advantages – We discuss the benefits of IP cameras compared to the older types that use coaxial cable

Camera Resolutions – There are so many different standards we put together a few charts that we hope can help

DVR, TVR or NVR? – Which to choose? ~ What is the best type of Video Recorder for your needs?

Device Vandal Proof Ratings – What are IK ratings?

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