Support

For free lifetime product support call 02 9748 8899 or email support@q-see.com.au

For remote hands work to help with setup, changes and troubleshooting via remote desktop control of your local PC our fees are $90 + GST per incident.  For on site technical support or professional installation services at your premise please call us to discuss fees and charges.

Please find following links to some of our technical discussion documents:

IP Camera Advantages – We discuss the benefits of IP cameras compared to the older types that use coaxial cable

Camera Resolutions – There are so many different standards we put together a few charts that we hope can help

DVR, TVR or NVR? – Which to choose? ~ What is the best type of Video Recorder for your needs?

Device Vandal Proof Ratings – What are IK ratings?

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